Respecting and Protecting Your Privacy and Security
Mid Penn Bank is committed to providing the highest level of security and privacy regarding the collection and use of our customers’ personal information. Our goal is to protect your confidential information when we interact with you at one of our offices, ATMs, on the phone, or at our website. The following information is provided to you for information purposes only. You do not have to call the Bank or do anything as a result of this notice.
Respecting Our Customers’ Privacy
Mid Penn Bank respects your right to privacy and we will take every precaution to protect your privacy. Having the most accurate and updated information is the foundation of Mid Penn Bank’s ability to provide the best customer service to you. If you decide to close your account(s) or your account becomes dormant, we will adhere to the privacy policies and practices as described in this notice. Herein is our promise to you.
Collection, Use, and Retention of Personal Information
The collection of personal information is designed to provide access to your personal accounts and to assist the bank in providing you with the products and services you want and need. Personal information collected and stored by the Bank is used for specific business purposes, to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the Bank better understand your financial needs in order to design and/or improve our products and services.
Protection of Information
Mid Penn Bank has established procedures to ensure that your financial information is accurate, current and complete, and in keeping with reasonable commercial standards. We also pledge to respond to requests to correct inaccurate information in a timely manner.
Limiting Employee Access to Information
At Mid Penn Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles.
Gathering and Sharing Information
All of Mid Penn Bank’s operational and information processing systems are secured in an environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.
Maintaining Your Privacy with Our Vendor Relationships
Whenever Mid Penn Bank hires other organizations to perform support services, we are highly selective in choosing the companies that will perform work for the Bank, and we restrict the information provided to these companies to only what they need in order to perform the task(s) assigned. We require such companies to comply with strict standards of security and confidentiality, and they are not permitted to release, use, or transfer any customer information to any party for their own use.
In the normal course of business, Mid Penn Bank does not sell customers lists or non-public personal customer information to a third party for the purpose of solicitation, nor do we provide such information to a third party for its own independent use. Sometimes we solicit other companies to provide products and services that we cannot offer, such as insurance products. When we do this, we make available only the information they need to offer and administer these products.
Visiting our website
Visitors to Mid Penn Bank’s website is anonymous. We do not collect identifying information about visitors to our website. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time the site was accessed
- IP Address (a numeric address given to servers connected to the Internet)
- Web browser used
- City, state, and country
The Bank uses this information to create summary statistics and to determine the level of interest regarding information available on our website.
Links to Other Websites
Privacy of Children
Mid Penn Bank respects the privacy of children. Mid Penn Bank does not knowingly market to children.
Information Accuracy and Security Practices
Mid Penn Bank will attempt to keep customer information complete, up to date, and accurate. We will tell our customers how and where to access their account information (except when prohibited by law) and how to notify us about errors, which will be promptly corrected. Information specific to any of your account relationships of this nature should be directed to Mid Penn Bank, 349 Union Street, Millersburg, PA 17061; or by calling 717-692-4000.
Secured Data Transfer Over the Internet
Mid Penn Bank has some of the strongest SSL security available to users by adding an SSL Certificate to our entire website. Secure Sockets Layer (SSL) technology protects our website and users in three essential ways:
- An SSL Certificate enables encryption of sensitive information during online transactions
- Each SSL Certificate contains unique, authenticated information about the certificate owner
- The Certificate Authority verifies the identity of the certificate owner when it is issued
In addition, once the server session is established, the user and the server are in a secured environment. Because the server has been certified as a 128-bit secure server, data traveling between the user and the server is encrypted with SSL protocol. With SSL, data that travels between the Bank and a customer is encrypted and can only be decrypted with the public and private key pair.