Get Started with Personal Online Banking
This page is divided into two sections to help you get started with personal online banking or add services to your existing account. If you're enrolling for the first time, follow the steps under Get Started. If you've already enrolled and want to set up additional services, refer to the Already Set Up? section.
Collect The Following Before You Begin
- Your Mid Penn Bank account information (account number)
- Access to the email address and phone number associated with your account
- Your smartphone or tablet if you plan to use the mobile banking app
- Your social security number
- Your date of birth
- A secure, private internet connection. Avoid using unsecured Wi-Fi network to enroll in or access personal online banking.
Get Started
Enroll in Personal Online Banking
- Fill out the requested registration information.
- Create a unique username and strong password that you do not use for another account. Your username must be at least nine characters long. Avoid using your first or last name in your username.
- Complete any required security verification and review your contact information.
- Sign in to view your eligible accounts.
Download and Sign In to the App
- Download the Mid Penn Bank mobile banking app from the Apple App Store or Google Play.
- Sign in with the username and password you created.
- Complete any security verification requested on your device.
- If prompted, allow notifications so you can receive important account alerts.
Turn On Key Settings
- Confirm that your email address and mobile phone number are current.
- Choose account and security alerts for the activity that matters to you.
- Turn on the secure sign-in options available on your device.
- Review statement delivery options and select electronic statements if preferred.
- Review card controls and choose card alerts and preferences.
- Enable Face ID or fingerprint authentication, if desired.
Already Set Up?
Mobile Deposit
- Open the mobile deposit feature in the mobile banking app. Follow the prompts to photograph and submit your endorsed check. Keep the check until the deposit is confirmed.
Digital Wallet
- Open Apple Pay, Google Pay or Samsung Pay on your device, add your eligible Mid Penn Bank debit card and complete the verification prompts.
Add Bill Pay, Zelle® or Transfers
First, submit the secure enrollment form for Bill Pay or External Transfers. Once your enrollment is approved, follow the applicable setup steps below. To add Zelle®, you must first submit the Bill Pay enrollment form and receive approval.
Submit the Required Enrollment Form
Enrollment forms must be submitted through personal online banking in a web browser, not through the mobile banking app.
- Sign in to your personal online banking account.
- Select the caret to the right of your name in the upper-left corner of the page, then choose Settings.
- Select Secure Forms.
- Bill Pay and Zelle®: Complete and submit the Bill Pay Activation Form.
- External Transfers: Complete and submit the External Transfer Enrollment Form.
- After your enrollment request is approved, follow the steps for the service you selected.
Add Bill Pay
- After approval, sign in and open Bill Pay.
- Add the company or person you want to pay and enter the requested details.
- Be sure to provide accurate address information for any bill payees entered.
- Choose the payment account, amount, and delivery date, then review and submit.
Tip: Allow enough time for the payment to be delivered by the due date. Payments sent by check require a minimum of six business days for mail delivery.
Add Zelle®
Before you begin: Your Bill Pay enrollment must be approved before you can add Zelle®.
- Sign in and open Zelle®.
- Choose an eligible account, then enter and verify your email address or U.S. mobile phone number.
- Enter the verification code, if prompted, and confirm that your Zelle® profile is ready.
To send money, select a recipient using their enrolled email address or U.S. mobile phone number. Enter the amount, review the details, and send. Only send money to people you know and trust. Payments sent with Zelle® may not be reversible.
Add an External Account for Transfers
Before you begin: Your External Account Enrollment Form must be approved before you can add an external account.
- Sign in and open the transfer service, then choose the option to add an external account.
- Enter the routing and account numbers for your account at another financial institution.
- Verify the account using the available method, which may include instant verification or small trial deposits.
- After verification, choose the accounts, amount, and date, then review and submit the transfer.
Keep in mind: External transfers may take several business days to complete. Transfer limits and processing times may apply.
Something Changed? Get Help Fast
Call Mid Penn Bank toll-free at 1-866-642-7736 for assistance accessing your account or to report a lost or stolen card. Support is available Monday–Friday, 8 a.m.–midnight, and Saturday–Sunday, 8:30 a.m.–5 p.m. You can also visit a financial center.
Security reminder: Mid Penn Bank will never ask you to share your online banking password or your security code for verification purposes. We will also never ask you for your full debit card number or the 3-digit code on the back of your card for verification purposes. Never share this information!
