A New Personal Digital Banking Experience Is Coming Soon

See Important Dates
Get Ready For First Login

Latest Information

Important Updates

We are upgrading our personal online banking platform and mobile app. Here is what is changing, when it will happen, and what you need to do before the upgrade.

The upgraded personal online banking platform and updated mobile app will offer:

A fresh, easier-to-use online and mobile banking experience
Improved navigation
Helpful tools to manage your money anytime, anywhere

Please review the important information below carefully, including the steps you should take before your first login.

For a quick read:

Personal Online Banking and Mobile App Downtime
Important: Action Required
Frequently Asked Questions

What You Need to Know

Important Information

Beginning October 26, 2026, the current personal online banking platform and mobile app will be view-only.

Upgraded Platform

Beginning October 28, 2026, the upgraded personal online banking platform and updated mobile app will go live and be available for use.

First-time Login

Most customers can keep their current username and password.

Personal Online Banking and Mobile App Downtime

The upgrade will begin on October 26, 2026. During the transition, the current personal online banking platform and mobile app will be view-only. You will be able to view account information, but you will not be able to send money, make payments, deposit checks, or update settings until the upgraded personal online banking platform and updated mobile app go live on October 28, 2026. Your account will remain safe and secure.

Before October 26, 2026:

Complete any time-sensitive transfers, payments, or mobile deposits.
Know your current username and password. You will need them to log in to either the upgraded online banking platform or the updated mobile app. If you are unsure of your password, select “Forgot Password” from the login screen and follow the prompts.

October 26, 2026: Personal Online Banking and the Mobile App Will Be View-Only

View-only means:

During the view-only period, you will be able to view balances, recent transactions, and account information reflecting activity through October 25.
You will not be able to send money, make payments, deposit checks, place stop payments, or update settings.
Previously scheduled bill payments and transfers will still be processed, but you will not be able to schedule new bill payments and transfers until the upgraded personal online banking platform and updated mobile app go live on October 28, 2026.

If you need assistance during the view-only period, call us directly at (866) 643-0004.

October 28, 2026: Upgraded Personal Online Banking Platform and Updated Mobile App Go Live

The upgraded personal online banking platform and the updated mobile app go live and will be available for use.
To access the upgraded personal online banking platform and the updated mobile app, first update the Mid Penn Bank mobile app to the latest version through your device’s app store. You can then log in through the updated mobile app or visit midpennbank.com and select “Log In” under Personal Online Banking.

Beginning October 28, 24/7 support will be available at (866) 643-0004.

Prepare for the Upgrade

Important: Action Required

The following services and information will not transfer automatically and may need to be updated or set up again after the upgrade:

Non-Transferable Services

Mobile app biometric login: If you use Face ID, fingerprint login, or another biometric login option, you will need to set it up again after you first log in to either the upgraded online banking platform or the updated mobile app using your current username and password.
Mobile app push and SMS alerts: Push and SMS alerts will not transfer. Please note your current alert settings before the upgrade and set them up again after you log in to the updated mobile app.
Saved online banking bookmarks: Previously saved online banking bookmarks in your web browser will not work after the upgrade. Once the upgraded personal online banking platform is live, you will need to update any saved bookmarks you use to access online banking.
Quicken access: Quicken downloads will change after the upgrade. You will need to download transactions from personal online banking and import them into Quicken.

First-Time Login

Most customers can keep their current username and password.
You will also be asked to verify your identity with a one-time passcode sent by text message or phone call. Enter the passcode when prompted and select “Submit” to log in securely.
If you are a new customer and are enrolling for the first time, when you create your username it must be at least 9 characters and it is not recommended to use your first or last name.

Frequently Asked Questions

Why is Mid Penn Bank upgrading personal online and mobile banking?

We are upgrading our personal digital banking experience to provide improved navigation, enhanced security, an updated mobile app, and tools to help you manage your money anytime, anywhere.

When will the upgrade happen?

The upgrade will begin on October 26, 2026, at which time the current personal online banking platform and mobile app will become view-only. On October 28, 2026, the upgraded personal online banking platform and updated mobile app go live and will be available for use.

Can I use online and mobile banking during the upgrade?

Beginning October 26, 2026, the current personal online banking platform and mobile app will be view-only. You will be able to view balances, recent transactions, and account information reflecting activity through October 25, but you will not be able to complete transactions or make changes. On October 28, 2026, the upgraded personal online banking platform and updated mobile app go live and will be available for use.

Will I need to change my username or password when I first log in?

Most customers can keep their current username and password.

What should I do if I need help logging in?

Beginning October 28, 24/7 support will be available at (866) 643-0004.

Will I need to download a new mobile app?

No, you will not need to download a new app. On or after October 28, update your existing Mid Penn Bank mobile app to the latest version through your device’s app store before logging in.

Will there be videos or online click-thrus available?

Yes. Beginning in late October, video tutorials and online click-throughs will be available on this page to help make the transition easier.

Do I need to log in on October 28?

No, you do not need to log in on October 28. Your accounts will be available through the upgraded online banking platform and updated mobile app when they go live that day. When you are ready to access your accounts on or after October 28, follow the instructions above to log in to the upgraded personal online banking platform or updated mobile app.